Privacy Policy | Nurse Charting Pro

Version 1.1.1 - Effective Date: May 3, 2026

1. Introduction

Welcome to the Nurse Charting Pro ("we," "our," or "the App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application designed to facilitate nurse-patient room assignments and chart status tracking in healthcare facilities.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the App.

2. Information We Collect

2.1 Information You Provide

We collect information that you directly enter into the App, including:

• Patient Information: Room numbers, patient names or identifiers, bed assignments • Nurse Assignments: Nurse names, shift information, patient-nurse assignments • Chart Status Data: Chart completion status, timestamps, and related workflow information • User Preferences: App settings, display preferences, and configuration choices

2.2 Automatically Collected Information

We may automatically collect certain information when you use the App:

• Device Information: Device type, operating system version, unique device identifiers • App Usage Data: Features used, app crashes or errors (for troubleshooting purposes only)

2.3 Information We Do NOT Collect

The Nurse Charting Pro does NOT collect:

• Protected Health Information (PHI) beyond what is necessary for room assignments • Medical diagnoses, treatment information, or clinical notes • Personal contact information (email addresses, phone numbers) unless voluntarily provided for support • Location data or GPS coordinates • Biometric data

3. How We Use Your Information

We use the information we collect solely for the following purposes:

• App Functionality: To facilitate nurse-patient room assignments and display chart status information • Service Improvement: To troubleshoot technical issues and improve app performance • User Support: To respond to your inquiries and provide technical assistance • Compliance: To comply with applicable healthcare facility policies and legal obligations

We do not use Protected Health Information (PHI) for marketing or advertising. We do use anonymous app-usage events to measure which marketing channels bring new users to the App. The specific events and identifiers sent for this purpose are listed in the Third-Party Services section below.

3.1 Marketing Attribution

Install attribution is the industry term for measuring which marketing channel (for example: Apple Search Ads, Meta ads, organic search, word of mouth) led a new user to install the App. We measure this so we can understand which channels are effective and so we can stop spending on channels that are not effective, but the events used for attribution carry no PHI and no chart data — see the AppsFlyer entry under Section 10 (Third-Party Services) for the exact data fields involved.

4. Data Storage and Security

4.1 Local Storage

All chart data entered into Nurse Charting Pro is stored locally on your device using secure device storage mechanisms (AsyncStorage/Redux Persist). We do not sync charts to a Nurse Charting Pro cloud patient-record database. AI narrative generation and user-initiated export/EHR workflows are explicit transmission paths described in this policy.

4.2 Data Security

We implement security measures to protect your information:

• Device-Level Security: Data is protected by your device's built-in security features (device lock, encryption) • Limited Network Transmission: Since chart storage is local and not cloud-synced, routine chart access does not depend on a network connection. AI narrative generation and user-initiated export/EHR workflows use encrypted transport. • Access Control: Only authorized users with physical access to the device can access the data

4.3 User Responsibility

You are responsible for:

• Maintaining the security of your device (using screen locks, passwords, biometric authentication) • Preventing unauthorized access to the device • Complying with your healthcare facility's device security policies • Logging out or securing the app when not in use in accordance with facility protocols

5. Data Sharing and Disclosure

We do not sell PHI or any information you enter as part of a chart. We share limited, no-PHI app-usage data with the third-party processors listed in Section 10 (Third-Party Services) below for the purposes described there. Outside those processors, we share your information only in the following limited circumstances:

• Legal Requirements: If required by law, court order, or governmental regulation • Facility Compliance: To comply with healthcare facility policies and procedures • Emergency Situations: When necessary to protect the safety or rights of patients, healthcare workers, or the public

Since all data is stored locally on your device, we do not have access to your data unless you explicitly share it with us for support purposes.

6. Data Retention

Data entered into the App remains on your device until you:

• Manually delete it through the app's features • Uninstall the application • Reset or clear the app's data through your device settings

We recommend following your healthcare facility's data retention policies when using the App.

7. Your Rights and Choices

You have the following rights regarding your data:

• Access: You can access all data stored in the App at any time • Modification: You can update or correct any information directly within the App • Deletion: You can delete specific data entries or all data by uninstalling the App • Data Portability: Since data is stored locally, you maintain full control over your data

8. Healthcare and HIPAA Considerations

The Nurse Charting Pro is designed for use in healthcare settings. Please note:

• This App is a tool to assist with workflow management and is not a substitute for professional medical judgment • Users must comply with all applicable healthcare regulations, including HIPAA (if applicable) • Healthcare facilities are responsible for ensuring the App's use aligns with their compliance programs • For individual/consumer use, the App developer does not operate a cloud patient-record database. Facility deployments that transmit PHI under a healthcare organization's workflow require an executed Business Associate Agreement (BAA) and Zero Data Retention (ZDR) configuration before PHI flows under that business-associate relationship.

9. Children's Privacy

The Nurse Charting Pro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information.

10. Third-Party Services

The App uses a small number of third-party processors to support analytics, install attribution, subscription management, and AI narrative generation. None of these processors receive Protected Health Information (PHI) or chart contents. You can review each vendor's privacy practices on their public privacy policy page.

• Mixpanel — anonymous product analytics. Receives an anonymous identifier issued by RevenueCat (a per-install UUID, not your Apple ID, Google account, name, or email), screen names and feature events (for example, chart_started, chart_step_completed, narrative_generated), a hashed chart identifier (FNV-1a hash of an internal, client-generated UUID — never a patient identifier), chart type (psych or clinical), timestamps, app version, build number, and OS / platform. No PHI.

• AppsFlyer — install attribution measurement. Receives the device-level identifier (IDFV on iOS, GAID on Android), device metadata (model, OS version, locale, timezone, install timestamp), allowlisted feature events (af_purchase, app_installed, app_updated, chart_started, chart_completed, quick_start_used, narrative_generated, paywall_viewed), and subscription purchase events forwarded from RevenueCat. No PHI. AppsFlyer is contractually limited to using this data only for attributing your install to its source marketing channel.

• RevenueCat — subscription management. Receives an anonymous user identifier and your purchase status from the iOS App Store or Google Play. No PHI and no chart contents.

• OpenAI — AI narrative generation, only when you explicitly tap the Generate Note button. Receives the structured chart data and free-text content you typed for that single chart, sent over TLS via our nursechartingpro.com/api/generate proxy. Input and output are not used to train OpenAI models per OpenAI's API policy.

The App may also contain links to external websites or vendor policy pages. We are not responsible for the privacy practices of those third-party sites; we encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Version" and "Effective Date" at the top of this policy • We will notify you through the App (via a re-acceptance prompt) • Your continued use of the App after changes take effect constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Website: https://nursechartingpro.com • Email: privacy@nursechartingpro.com

We will respond to your inquiry within a reasonable timeframe.